Writing
The questions worth slowing down for.Notes from inside the work.
Short essays on product, AI, and systems thinking. Most of them are attempts to name something that wasn't obvious to me until the third or fourth time I ran into it.
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ArchiveProblem spaceSystems thinkingTracking resultsAIProduct
4 posts1 post3 posts1 post3 posts1 postThe Systems of ProvenanceAI now generates the analysis, the numbers, and the decisions your business runs on. Trace one back and most companies cannot say where it came from, whether it holds up, what it is worth, or what it has already changed. The problem is no longer what AI produces. It is whether you can trust it.When Everyone Has the Same Content Operations, What's Your Actual Differentiator?High-volume content operations were a real competitive moat, until AI made them available to everyone. The moat is gone. What remains is the differentiation that was always underneath itIs AI Hiding Our Failure Modes?AI is making it easier than ever to build things that look like they work. The failure modes are still there. We just can't see them anymore.What Is a KPI and How Do You Determine Them?KPI stands for Key Performance Indicator. Most people know the acronym. Fewer people pay attention to what the word "key" is actually doing in that phrase.The Difference Between Understanding a Problem and Solving ItMost teams jump straight to solutions. Here's what that costs, and what it actually takes to get it right.
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